Member Service Spotlight: HR Helpline

Some say managing people is like herding cats. It should be so easy.

People aren’t assets. They’re human, and that means they can be unpredictable, difficult, and hard to manage. Whether your district has a full HR team, a single professional, or no human resources staff at all, the CSD Pool HR Helpline is an invaluable resource in learning to deal with your most important resource.

Samples and Guidelines

The Helpline features a broad database of sample HR policies, forms, best practices, templates, and more. Whether you need to revise your employee handbook, or put one in place, we have tools that can help.


The Helpline features information about posting compliance to ensure your workplace meets all local, state, and federal guidelines, and even has sample posters you can print if you do not already have everything you need.

Webinars and Podcasts

Enquiron’s webinars are offered on timely and important topics in the human resources arena and often bear continuing education credits for human resources certifications.

Topics that Matter

The Helpline includes information about disability leaves, employee benefits, internal theft and fraud, hiring practices, performance management, privacy concerns, progressive discipline, safety, termination, and Americans with Disabilities Act compliance.

Free Legal Advice

The Helpline also features no-cost access to attorneys who specialize in human resources. You can pose your questions by email or phone, to ensure that every action your human resources and management teams take is legal, appropriate, and informed.

Questions posed to this service are protected by attorney-client privilege and are kept completely confidential.

To Access this Service
For more information or to get registered, contact us at 800-318-8870 or visit

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