Emergency Response Procedures: Bomb Threats

The guidance below is an excerpt from our Emergency Response Procedures flipbook. If you would like a free copy of this publication, visit csdpool.org/publications/orderform.

If your district receives a bomb threat:

1. Remain calm

2. Listen to the caller carefully and remember:

  • DO NOT interrupt the caller
  • Try to keep the caller talking
  • Keep the caller on the line as long as possible
  • Do not anger the caller
  • Write down exactly what the caller says
  • Write down as much information as you can about the situation, including:
    • What time is the device set to detonate?
    • Where is the device?
    • What does the device look like?
    • What type of explosive is this?
    • Is the caller responsible for the device?
    • Note any background noise on the call

3. Note the time and length of the call

4. Try your best to approximate the caller’s age, gender, and any distinguishing accents, slurs, or other voice characteristics

5. Call 911

6. DO NOT erase any threatening phone messages or caller ID records of any threatening calls

7. Evacuate the premises as directed by authorities or management

  • DO NOT search the building on your own! Any search on your premises will be conducted in coordination with the police
  • Until the device has been found or a search is concluded, deactivate all cell phones, walkie talkies, EAS systems, or other electronics
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