When a crisis occurs, you don’t always have time to think, yet you must be prepared to jump into action. Your actions, if properly informed, could save lives.
Our Emergency Response Procedures flip book provides guidelines on how to respond to crises as they occur. It covers topics ranging from human-centric events such as heat stroke and cyber attack to natural disasters such as blizzards and wildfires. This excerpt details procedures for handling an armed robbery at a district facility.
If you would like a copy of our Emergency Response Procedures flip book, you can order one here.
If Your Facility is Robbed
- Remain calm
- If you are being held up, follow the suspect’s instructions, give him or her anything they ask for; no amount of money is worth your safety
- Do not restrain the suspect or force them to leave the premises
- Do not argue, threaten, or block the suspect’s exit
- Try to remember as many details about the suspect as you can, including approximate height, weight, hair color, clothing, etc
Once the Robber Has Left
- Do not attempt to follow the suspect
- Write down a description of the suspect, vehicle, and license plate number
- Call 911
- Notify management and document the incident
- Secure the area and crime scene
